What You Can Expect
Many of our customers are not aware of the process that is required to complete their roofing requirements. Many things are outside of our control. Therefore, to help you understand the time lines a little better, we offer the following explanation of what you should expect from us:
1. The Estimate. At your request, one of our trained expert estimators will be scheduled to meet you at your site at your convenience within 24 hours of your request. He will inspect your roof, take measurements, and discuss your requirements with you to make certain that you get what you want. He will explain different roofing choices, including colors and manufacturers warranties, and will discuss any avenues that you might consider to reduce the costs to you. Quite often, he will be able to write up a proposal for you on the spot for your consideration. For more complex projects, he will take your information back to the office for completion of the estimate. He will not pressure you for a decision. Our office staff will follow up with you in a few days to see if you have decided to proceed.
2. The Permits. Once you have decided to proceed with your job, we have to obtain a permit with the municipality in which we will be working. This is designed by your local government to protect your interests. It not only makes the contractor make an official application to complete a job that is defined, it requires an inspector to release the job as having been completed to code. This process can take up to two weeks in some municipalities only a few days in others.
3. Scheduling. Upon receipt of the permit, the roofing project will commence within three days. For special order materials, our crews will be scheduled according to the expected delivery of the materials. Your estimator or our scheduling staff in the office will explain the schedule in more detail according to your particular situation and location.
4. Project Times. Most homes in the area are capable of being completely re-roofed within one or two days. This includes the tearing away of the old roof and hauling away of the debris. Final inspection by the inspector will normally be from one day after completion. Most projects can be completed from estimate to final inspection in two to four weeks.